Medical Records

Saint Luke’s makes accessing medical records simple and secure. Select how you would like to proceed:

  1. I would like a copy of my own, or someone else’s, medical record
  2. I would like to give someone long-term, revocable proxy access to my record (this is typically used to give family members access to your medical information)

For general medical records questions, email roi@saintlukeskc.org.

Receive a copy of your own, or someone else’s, medical record

There are two ways to request a copy of someone’s medical records, online and by mail. You will have the option to select what format in which you would like to receive the records (PDF, compact disc, or hard copy). Processing your request may take up to 30 days.

Online:

Saint Luke's Health System now offers an online records request tool that verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. There is no additional charge to use this service.

Note: Please use a recent version of Chrome, Firefox, or Safari.

REQUEST MEDICAL RECORDS

Mail, email, or fax:

Send the completed Information Request–Patient Authorization form to:

Release of Information
901 E 104th Street, Mailstop 6N
Kansas City, MO 64131
816-932-3415 fax
roi@saint-lukes.org

Access for family members/caregivers

Proxy access is when a family member or caregiver can view a portion of a patient’s medical record including protected health information (PHI). The access must be authorized by the patient, and multiple parties may be given access.

A proxy is not the same thing as a guarantor. Both a proxy and a guarantor can pay a patient’s bill, but only a proxy gets access to their medical information. Proxies must be 18 years of age or older.

Requests for adult-to-child (patient is age 0–11) or adult-to-teen (patient is age 12–17) access can be completed in a Saint Luke’s clinic, by calling 816-880-6036, or by completing the request form:

For adult-to-adult (patient is age 18+) access, they can fill out the authorization form for adult-to-adult in the mySaintLuke’s Patient Portal, or can complete the request form:

Completed forms should be sent to Saint Luke’s Health Information Management by email.

Questions?

For general medical records questions, email roi@saintlukeskc.org.

For proxy access for family members/caregivers, email proxyrequest@saintlukeskc.org.