Medical Records

Saint Luke’s makes accessing medical records simple and secure. Select how you would like to proceed:

  1. I would like a copy of my own, or someone else’s, medical record
  2. I would like to give someone long-term, revocable proxy access to my record (this is typically used to give family members access to your medical information)
  3. I would like to give someone one-time, temporary access to my record (this is typically used to give a new health care provider a glimpse into your previous medical history)

For general medical records questions, email roi@saintlukeskc.org.

Receive a copy of your, or someone else’s, medical record

There are two ways to request a copy of someone’s medical records, online and by mail. You will have the option to select what format you would like to receive the records (PDF, compact disc, or hard copy). Processing your request may take up to 30 days.

Online:

Saint Luke's Health System now offers an online records request tool that verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. There is no additional charge to use this service.

Note: Please use a recent version of Chrome, Firefox, or Safari.

REQUEST YOUR MEDICAL RECORDS

Mail, email, or fax:

Send the completed Information Request–Patient Authorization form to:

Release of Information
901 E 104th Street, Mailstop 6N
Kansas City, MO 64131
816-932-3415 fax
roi@saint-lukes.org

Access for family members/caregivers

Proxy access is when a family member or caregiver can view a portion of a patient’s medical record including protected health information (PHI). The access must be authorized by the patient, and multiple parties may be given access.

A proxy is not the same thing as a guarantor. Both a proxy and a guarantor can pay a patient’s bill, but only a proxy gets access to their medical information. Proxies must be 18 years of age or older.

Requests for adult-to-child (patient is age 0–11) or adult-to-teen (patient is age 12–17) access can be completed in a Saint Luke’s clinic, by calling 816-880-6036, or by completing the request form:

For adult-to-adult (patient is age 18+) access, they can fill out the authorization form for adult-to-adult in the mySaintLuke’s Patient Portal, or can complete the request form:

Completed forms should be sent to Saint Luke’s Health Information Management by email.

Grant one-time temporary access to your medical record

With the Share Everywhere tool, you can share your medical information with the other clinical providers who are taking care of you. Using your mySaintLuke’s account, you can generate a share code and provide it to the person you want to share your health data with. This might be a doctor, chiropractor, physical therapist, dentist, or school nurse, for example.

The share code recipient enters that code and your date of birth on the Share Everywhere website to receive a one-time, temporary access to your health information. After requesting a share code, the person receiving the code will have 5 minutes to use the code and view your health record. The person who views your information can also write a note into your health record to help keep your care team informed of the care they provided.

If your care provider knows you are sharing your record and is ready to accept the share code, sharing your record is easy and takes only a minute:

  1. Go to the Share Everywhere tool in mySaint Luke’s and make sure your outside provider has a web browser opened on the Share Everywhere web page: www.shareeverywhere.com
  2. Click “Generate Share Code.” This code is only valid for five minutes after creation and can only be used once.
  3. Share the code with your outside provider.
  4. The provider can then review your healthcare summary and optionally choose to write a note to route back to your medical record.

Questions?

For general medical records questions, email roi@saintlukeskc.org.

For proxy access for family members/caregivers, email proxyrequest@saintlukeskc.org.