Saint Luke's South Hospital Financial Assistance

If you need assistance paying your medical bills, we may be able to help. If you qualify for financial assistance, you can get help for full or partial payment of your bill.

Am I eligible for financial assistance?

Financial assistance is determined on patient, guarantor, and household income criteria defined by federal poverty guidelines. We also consider the balance of your assets such as checking accounts, savings accounts, IRAs, CDs, retirement savings, and investments.

If you qualify for assistance, you will not be billed for more than the amount that a patient with insurance would generally be billed.

What happens if I have a catastrophic medical event?

In situations such as serious medical illnesses or accidents requiring costly treatment, patients who might normally not qualify for financial assistance may be approved for partial assistance.

If you qualify, your responsibility will be whichever is lower:

• 20% of your annual income, bank accounts, savings and investments
• The amount a patient with insurance would generally be billed

When can I apply for assistance?

At any time—before, during, or after you receive care.

How do I apply?

You will need to complete a (free) Statement of Financial Assistance form and provide any requested documentation.

• Download the form online:
  • Financial assistance form in English (PDF)
  • Formulario de asistencia financiera en Español (PDF)
• Call, email, or write the business office
• Visit the admitting office at the hospital

If you have questions while completing the form, please call the hospital’s business office at the number shown below.

What services are included in financial assistance?

Our Financial Assistance Policy (PDF) covers patient bills for services provided by any Saint Luke's hospital or physician practice.

This policy does not cover physicians, surgeons, anesthesiologists, pathologists, emergency physicians, radiologists, or any other providers who are not employed by Saint Luke’s Health System. View list of covered and non-covered entities.