COVID-19
Visitor Guidelines

Read our visitor guidelines for those visiting our clinics, hospitals, and other locations.

Applies to Kansas City metro, Chillicothe, Garnett, Iola, and Trenton locations. No restrictions on the number or age of visitors in most hospital settings; two visitors in ER exam rooms, clinics, and outpatient facilities; additional details below.

  • Mandatory masking – Patients and visitors must continue wearing medical-grade masks with a good fit at all times in our locations. If you have only a cloth mask, we'll provide a medical-grade mask at our entrances and ask you to replace yours or wear both. You may wear your own KN95 or N95 mask, as long as it's not vented. We don't allow gaiters, vented masks, or bandanas.
  • Visitor self-screening – If you plan to visit and are feeling ill, please wait until you are free from symptoms.
  • Saint Luke’s Health System strives to provide a safe environment for all patients, visitors and employees. As a condition of employment and/or affiliation, Saint Luke’s requires full COVID-19 vaccination for staff and affiliates.
  • General visitor information 
    • Visitors of all ages allowed, except in certain circumstances
    • Please do not visit if, in the past 10 days, you have:
      • Been exposed to someone with COVID-19 or suspected of having COVID-19
      • Been diagnosed with COVID-19
      • Symptoms including: 
        • Fever of 100 degrees or higher
        • Loss of smell or taste
        • Cough
        • Shortness of breath
        • Diarrhea
        • Sore throat
        • Body aches
  • Online visits
    • Saint Luke’s Family and Friends Program helps patients connect with their loved ones through Webex online meeting technology on an iPad we provide. Call your care team to schedule a visit with your loved one.

See below for details on specific guidelines at each of our facilities, including long-term care facilities.

Visitor guidelines

Clinics & Offices
  • Visitor guidelines
    • Two visitors per patient
  • eCheck-In – For patients with a mySaintLuke’s patient portal account, we encourage you to use the eCheck-In feature ahead of your appointment. When you arrive at your appointment, you will need to stop at the check-in desk for screening, but completing your eCheck-In ahead of time will speed up that process. If you do not have a mySaintLuke’s account, signing up is easy. See: how to use eCheck-In.
    • eCheck-In is not required for in-person visits at Saint Luke’s Convenient Care clinics.
  • Monitor symptoms – If you have been exposed to someone with COVID-19 or develop any new symptoms within 10 days before your appointment, it’s important to call your clinic.

If you have any questions regarding these guidelines, please call your provider's clinic.

Emergency Department
  • Two visitors per patient in the exam room during ED visit; visitors may exit and re-enter
  • Forensic patient advocates are considered part of the care team – 1 advocate per patient
Hospitals
  • No restriction on the number or age of visitors, unless patient is in Labor & Delivery or NICU.
  • Visit your specific hospital web page for visiting hours. If patient is under 18 or visitor is a caregiver, one visitor is allowed 24/7.

Surgery & Procedures (Inpatient and Outpatient)

  • No restriction on the number or age of visitors, unless patient is in Labor & Delivery or NICU.
  • Surgical team will instruct visitor on appropriate place to wait during surgery
Maternity

Antepartum

  • If you’re admitted for observation or bed rest, three visitors each day, but only one visitor after 8 p.m. (your primary support person).
  • Only your primary support person may stay the night.
  • No visitors under 14

Triage

  • Only one visitor at the bedside at a time.
  • No visitors under 14

Labor & Delivery

  • Three designated visitors (one primary support person + two additional dedicated visitors)
  • One doula
  • No visitors under 14

Postpartum

  • Three different visitors each day, but only one visitor after 8 p.m. (your primary support person).
  • Only the primary support person may stay the night.
  • No visitors under 14

NICU

  • Four total designated visitors
  • Two primary visitors: both parents or the mother + 1 designated visitor
  • Mother may designate two additional visitors, but only one may visit per day
    • Designated visitors must remain the same throughout entire NICU stay
  • No designated visitors under 18
Crittenton Children's Center: Acute Inpatient Hospital
  • Visitation includes in-person visits, phone calls, and family therapy sessions
Saint Luke's Hospice House
  • No restriction on number or age of visitors, except in certain circumstances
  • Please do not visit if, in the past 10 days, you have:
    • Been exposed to someone with COVID-19 or suspected of having COVID-19
    • Been diagnosed with COVID-19
    • Symptoms including: 
      • Fever of 100 degrees or higher
      • Loss of smell or taste
      • Cough
      • Shortness of breath
      • Diarrhea
      • Sore throat
      • Body aches

Long-term care visitation

Crittenton Children's Center: Residential Treatment Program
  • Two visitors per patient, per visiting time
  • Visitors limited to parents, siblings, legal guardians, case manager, and assigned visiting mentor
  • Visits must take place in one uninterrupted session
  • Visits are by appointment only and are limited to one 1.5 hour visit per week on Wednesday or Thursday evenings, or Saturday afternoons
Saint Luke's Bishop Spencer Place
  • No restriction on number or age of visitors, except in certain circumstances
  • Please do not visit if, in the past 10 days, you have:
    • Been exposed to someone with COVID-19 or suspected of having COVID-19
    • Been diagnosed with COVID-19
    • Symptoms including: 
      • Fever of 100 degrees or higher
      • Loss of smell or taste
      • Cough
      • Shortness of breath
      • Diarrhea
      • Sore throat
      • Body aches

Call 816-931-4277 with questions Monday – Friday, 9 a.m. – 5 p.m.

Residential Living Center at Anderson County Hospital
  • No restriction on number or age of visitors, except in certain circumstances
  • Please do not visit if, in the past 10 days, you have:
    • Been exposed to someone with COVID-19 or suspected of having COVID-19
    • Been diagnosed with COVID-19
    • Symptoms including: 
      • Fever of 100 degrees or higher
      • Loss of smell or taste
      • Cough
      • Shortness of breath
      • Diarrhea
      • Sore throat
      • Body aches

Call 785-204-4031 with questions Monday – Friday, 9 a.m. – 5 p.m.