• Mandatory masking – Patients and visitors must continue wearing medical-grade masks with a good fit at all times in our locations. If you have only a cloth mask, we'll provide a medical-grade mask at our entrances and ask you to replace yours or wear both. You may wear your own KN95 or N95 mask, as long as it's not vented. We don't allow gaiters, vented masks, or bandanas.
• Visitor self-screening – If you plan to visit and are feeling ill, please wait until you are free from symptoms.
• Saint Luke’s Health System strives to provide a safe environment for all patients, visitors and employees. As a condition of employment and/or affiliation, Saint Luke’s requires full COVID-19 vaccination for staff and affiliates.
• General visitor information 
  • Visitors of all ages allowed, except in certain circumstances
  • Please do not visit if, in the past 10 days, you have:
    • Been exposed to someone with COVID-19 or suspected of having COVID-19
    • Been diagnosed with COVID-19
    • Symptoms including: 
      • Fever of 100 degrees or higher
      • Loss of smell or taste
      • Cough
      • Shortness of breath
      • Diarrhea
      • Sore throat
      • Body aches
• Online visits
  • Saint Luke’s Family and Friends Program helps patients connect with their loved ones through Webex online meeting technology on an iPad we provide. Call your care team to schedule a visit with your loved one.

See below for details on specific guidelines at each of our facilities, including long-term care facilities.

Level 2 guidelines

Clinics & Offices

• Visitor guidelines
  • Two visitors per patient
• eCheck-In – For patients with a mySaintLuke’s patient portal account, we encourage you to use the eCheck-In feature ahead of your appointment. When you arrive at your appointment, you will need to stop at the check-in desk for screening, but completing your eCheck-In ahead of time will speed up that process. If you do not have a mySaintLuke’s account, signing up is easy. See: how to use eCheck-In.
  • eCheck-In is not required for in-person visits at Saint Luke’s Convenient Care clinics.
• Monitor symptoms – If you have been exposed to someone with COVID-19 or develop any new symptoms within 10 days before your appointment, it’s important to call your clinic.

If you have any questions regarding these guidelines, please call your provider's clinic.

Emergency Department

• Two visitors per patient in the exam room during ED visit; visitors may exit and re-enter
• Forensic patient advocates are considered part of the care team – 1 advocate per patient

Hospitals

• No restriction on the number or age of visitors, unless patient is in Labor & Delivery, NICU, or Emergency Department, or is COVID positive.
• Visit your specific hospital web page for visiting hours. If patient is under 18 or cognitively impaired, one visitor is allowed 24/7.

COVID Patients

• Two designated visitors per patient
• Outside clergy permitted and does not count toward visitor total
• Additional visitors permitted for end-of-life situations
• Visitors must wear personal protective equipment, provided by staff
• Visit must take place in one uninterrupted session (no exit/re-entry of room)

Please contact the department supervisor if you have any questions.

Surgery & Procedures (Inpatient and Outpatient)

• No restriction on the number or age of visitors, unless patient is in Labor & Delivery, NICU, or Emergency Department, or is COVID positive.
• Surgical team will instruct visitor on appropriate place to wait during surgery

Maternity

Antepartum

• If you’re admitted for observation or bed rest, two visitors per day with only one visitor after 8 p.m. (your primary support person). Visitors may re-enter.
• Only your primary support person may stay the night.
• No visitors under 14

Triage

• One visitor per triage stay. Visitor may re-enter, but may not switch with another person.
• No visitors under 14

Labor & Delivery

• Two designated visitors (one primary support person and one additional dedicated visitor)
• One doula
• No re-entry
• No visitors under 14

Postpartum

• The two designated visitors from labor & delivery (above) may visit daily.
• Visitors may not switch with other people.
• Of the two visitors, only the primary support person may re-enter throughout the day and stay the night.
• No visitors under 14

NICU

• Four total designated visitors
• Two primary visitors: both parents or the mother + 1 designated visitor
  • Primary visitors may visit and re-enter throughout the day
• Mother may designate two additional visitors, but only one may visit per day
  • Designated visitors may not exit and re-enter
  • Designated visitors must remain the same throughout entire NICU stay
• No designated visitors under 18

Crittenton Children's Center: Acute Inpatient Hospital

• Visitation limited to virtual visits, phone calls, and family therapy sessions

Saint Luke's Hospice House

• No restriction on number or age of visitors, except in certain circumstances
• Please do not visit if, in the past 10 days, you have:
  • Been exposed to someone with COVID-19 or suspected of having COVID-19
  • Been diagnosed with COVID-19
  • Symptoms including: 
    • Fever of 100 degrees or higher
    • Loss of smell or taste
    • Cough
    • Shortness of breath
    • Diarrhea
    • Sore throat
    • Body aches

Special Considerations:

• If the patient has confirmed or suspected COVID-19:
  • Four visitors per patient, per day
    • Two visitors at one time
  • One outside clergy member may visit
  • No visitors under 14
  • Visitor must wear personal protective equipment provided by staff

Long-term care visitation

Crittenton Children's Center: Residential Treatment Program

• 4 visitors per patient, per visiting time
• Visitors limited to parents, siblings, legal guardians, case manager, and assigned visiting mentor
• Visits must take place in one uninterrupted session (no exit/re-entry)
• Visits are by appointment only and are limited to one 1.5 hour visit per week on Wednesday or Thursday evenings, or Saturday afternoons

Saint Luke's Bishop Spencer Place

• Maintain 6' social distance if not fully vaccinated
• Must mask at all times
• Must follow all screening criteria and core principles
• Call 816-931-4277 with questions Monday – Friday, 9 a.m. – 5 p.m.

Residential Living Center at Anderson County Hospital

• Maintain 6' social distance if not fully vaccinated
• Must mask at all times
• Must follow all screening criteria and core principles
• Call 785-204-4031 with questions Monday – Friday, 9 a.m. – 5 p.m.