Hedrick Medical Center receives 2016 Press Ganey Guardian of Excellence Award and Pinnacle of Excellence Award

Hedrick Medical Center in Chillicothe is pleased to announce it has been named a 2016 Guardian of Excellence Award® winner and a 2016 Pinnacle of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Clinical Quality. The Pinnacle of Excellence Award recognizes top-performing health care organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in Clinical Quality.

"We are proud to partner with Hedrick Medical Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament of their determination to reduce patient suffering and deliver more patient-centered care. Hedrick is transforming the industry standard with their continued focus on providing high-quality care in Chillicothe and surrounding communities.”

According to Steve Schieber, CEO, Hedrick Medical Center, these awards represent an important recognition from the industry’s leader in measuring, understanding, and improving the patient experience.

“Both of these awards from Press Ganey validate the hard work our staff dedicates each day to providing a higher standard of quality care to our patients,” said Schieber. “This is just another way that Hedrick continues to raise the bar on a consistent basis. We want to provide the best experience possible for our patients, and quality measures certainly play an important role in accomplishing that.”

With over 30 years of experience, Press Ganey is a leading provider of patient experience measurement for health care organizations. As of January 1, 2016, Press Ganey has served more than 26,000 health care facilities. 

Learn more about Hedrick Medical Center.