Health Leaders: Saint Luke's Gives Nurses Their Own Virtual Care Unit

Saint Luke's Health System has opened an inpatient virtual nursing unit that is managed almost entirely by nurses and is fielding calls from health systems across the country interested in the concept.

Saint Luke's Health System opened its virtual nursing unit in 2018. Launched by Susie Krug, chief nursing officer at Saint Luke's East Hospital, the unit sits on a telemedicine platform built by Teladoc Health and managed by nurses at the health system’s technology center in downtown Kansas City.

"It's a new model of care," says Jennifer Ball, the health system's director of virtual care. "It's there to [help] the nurses as well as the patients, with a focus on virtual care. Virtual everything is going to be our future."

Read the full story in Health Leaders: Saint Luke's Gives Nurses Their Own Virtual Care Unit