SMS Text Messaging Terms of Service

Why am I receiving text messages from Saint Luke's?

When you signed the Consent and Agreement of Health Care Services, you agreed to receive communications from Saint Luke’s including text reminders. For reference, this is your Consent to Contact:

I consent to receive communications from Saint Luke’s Health System, its contractors, and collection representatives on any phone number I provide or later acquire (cell or landline). I may be contacted about an appointment, follow-up reminder, and assignment of benefits and/or financial responsibility. Contacts may be via live agent, voice mail, text message, auto dialer, or other technology. I understand depending on my phone plan I may be charged for calls or text messages. I understand my consent to receive such calls or texts is not a condition of receiving health care services.

Text Message Frequency

Text message frequency may vary.

Opting out of text messages

To opt out of receiving text reminders from Saint Luke's, you may do one of the following:

  • Reply to the text with STOP
  • Update your notification settings in mySaintLukes
  • Contact your provider's office


If you have questions or need additional assistance please text “HELP” for help.  For general questions about your appointment or care, contact your provider’s office.

Your Privacy

If you have any questions regarding privacy, please read our Notice of Privacy Practices.