Direct Messaging Access Request

Direct Messaging

Saint Luke’s is a member of Missouri Health Connection (MHC) which is the state-wide Health Information Exchange. Saint Luke’s is participating with MHC to provide a HIPAA compliant, secure and encrypted email platform called MHC CareMail or more commonly known as Direct. This platform allows Saint Luke’s to send documents (specifically Transition of Care documents) to others who also participate with a Direct service (as long as this service belongs to Direct Trust Network). This Direct messaging allows doctors and nurses to electronically exchange patient medical information between Saint Luke’s EMR and the referring provider’s EMR.

If you utilize an Electronic Health Record (EHR), it may have the capacity to send/receive Direct messages. Contact your EHR vendor if you are uncertain of the status. To enable Direct Messaging with Saint Luke’s, first identify your Direct email address with your EHR or request one through MHC online or by phone 573-777-4550.  Then submit your Direct email address using this form to be added to our directory.

Saint Luke's Health System direct addresses:

Metro facilities

Regional facilities 

Questions or need technical support? Contact the Client Support Center at 816-251-9999.

Get Started

To get started, download and fill out the Excel Template then complete and submit the form below.

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Allowed types: xls xlsx.