LIFEWISE Training Presentations

Saint Luke’s LIFEWISE™ partners with organizations by bringing talent development to the worksite or by webinar. This collaboration can align an individual’s professional goals with the organization’s vision.

We offer:

  • Team and leadership coaching
  • Executive coaching
  • Staff development training and workshops
  • Dynamic trainers who engage employees and improve management synergy

Communication and emotional intelligence

Communicating Effectively—Communication is one of the most important ingredients in good relationships. This presentation teaches the importance of active listening, benefits of using assertiveness rather than passive or aggressive approaches, what our non-verbal language conveys to others, and how to demonstrate “positive intent.”

Do Men and Women Communicate Differently?—Different communication styles are the result of our personalities, family backgrounds, and roles of men and women. Understanding these differences and gaining tips for better communication to bridge the gap can improve your relationships.

Emotional Intelligence—Ninety percent of our reactions are emotional, and our emotions respond 400 times faster than our intellect. Research indicates that 80 – 90 percent of our success in school, work, and life is related to emotional intelligence. This presentation introduces five realms of Emotional Quotient (EQ): self-perception, self-expression, interpersonal, decision making, and stress management. Discover strategies to enhance your EQ in each realm. 

Leading with Emotional Intelligence—Research in Neuroleadership (neuroscience applied to leadership development, change management, and coaching) indicates that 50 – 70 percent of the emotional state of an organization is determined by its leaders and their responses when frustrated, angry, or fearful. Research also indicates that 80 – 90 percent of our success is related to emotional intelligence. This presentation helps leaders develop strategies and skills necessary to enhance the five realms of emotional quotient (EQ). 

Relating to People Whom We Find Difficult—This presentation is based in part on the book, “Dealing with People You Can’t Stand,” by Rick Brinkman, PhD, and his “Lens of Understanding” model to help identify difficult behaviors, use effective strategies when dealing with difficult situations, and not reinforcing a “difficult” person’s behavior.

Diabetes risk reduction

Constructing a Diabetes Plan—Recommended for people with diabetes to develop a plan for improving day-to-day self-management skills. This program encourages participants to recognize how making a plan can be a foundation for success.

Five Steps to Diabetes Prevention—Learn how small steps toward healthy eating and lifestyle changes can make a big difference in delaying or preventing Type 2 diabetes. Focus will be on food choices, exercise benefits, and what the numbers mean.

Healthy, Tasty Eating for Diabetes—Quick and easy can still be healthy. This presentation will include strategies for home and on the run that can satisfy the taste buds and still align with individual goals.

Optimal Numbers and Outcomes—Learn to clearly define targets for blood sugar, blood pressure, and cholesterol to help minimize risk for chronic complications from diabetes.

Financial

Financial Well-Being—Our personal spending and saving decisions are considered to be based 20 percent on education and 80 percent behavior. This presentation focuses on the emotional and behavioral aspects of money and is provided by an EAP behavioral change coach. Content can cover taking steps to help participants live within a budget, save for retirement, and get out of debt.

Leadership development and continuous improvement

Aligning Your Team in Challenging Times—Alignment with organizational and team goals is essential to ensure efficiency and enhance performance. Align your team by learning the neuroscience of leadership, the five accelerators, and the Organizational Change Adoption Path. Content is based on the book “Smart Tribes” by Christine Comaford.

Building Better Leadership Habits—What behaviors might be holding you back in getting from where you are to where you want to be? We review bad habits of leaders as identified by Marshall Goldsmith, PhD, in “What Got You Here Won’t Get You There,” with emphasis on eliminating behavior that may be damaging your relationships. Includes a feed forward exercise.

Building Functional Teams—Learn about teamwork and the role of leaders with tools to promote trust and accountability. This workshop can be complemented with individual or team coaching sessions.

Coaching for Improved Performance—Understand the six styles of leadership, learn the components of coaching to improve employees’ performance, and discuss when to use coaching. Training content can expand to include application exercises and role playing.

Culture vs. Strategy: The Unwritten Rules that Make Teams Successful—Who is on a team matters less than how the team members interact, structure their work, and view their contributions. Leverage five key dynamics to influence team norms and success. This presentation teaches how to establish a climate of interpersonal trust and mutual respect to gain accountability, productivity, and balance. 

Drama-Free Leadership—This program, based on the principles and tools developed by Cy Wakeman, author of the book, “Reality-Based Leadership,” promotes strategies for leading in an era of change and uncertainty by reducing drama. It promotes reality-based coaching and leading teams toward results using the “golden rule of teamwork.”

Effective Delegation—This presentation teaches how to be an effective delegator, including concepts such as having the right attitude, growing and developing others, and not “dumping” projects or tasks we dislike or are too busy to do.

Employee Assistance Program (EAP) Management Referral Training—This training, for leaders and HR professionals, reinforces the EAP as a valuable resource for management consultation, EAP referral options, and interventions when employees exhibit disconcerting and unacceptable behaviors. Learn how your EAP clinicians can provide support for your organizational needs.   

Giving and Receiving Feedback—Feedback is essential for success in work and in life to help us unlock our potential to become better at work and in our personal relationships. The “no news is good news” approach actually promotes higher levels of disengagement than receiving negative feedback. Learn communication strategies for seeking feedback and practice emotional intelligence to listen to feedback without defensiveness and respond appropriately. 

Hope: The Will and the Way to Our Goals—Well beyond wishing or positive thinking, this presentation focuses on the science of hope. Research provides convincing evidence that hopeful thoughts and behaviors propel us toward success and well-being.

Leadership Resilience: Skills to Model, Mentor, and Create a Resilient Environment—This workshop makes the business case for resilience and its impact on success, productivity, and bottom line. Learn how to enhance resilience in yourself and those you lead, and ways to create resilience in your workplace.

Leadership Retreat—Half- or full-day retreats customized for leadership teams to learn about each other’s work styles, engage in proven brainstorming activities to address specific team challenges, build consensus, and drive actions toward results. For greater effectiveness, various assessments to better understand self and others may be incorporated into the education. 

Leading with Emotional Intelligence—According to research, 80 – 90 percent of a person's success is related to their emotional intelligence (EQ) and 10 – 15 percent is related to IQ. This presentation introduces five realms of EQ and includes an assignment.

Living and Leading with Passion and Energy—Learn to create meaning, influence others, and generate energy based on the latest research on making small choices that profoundly affect daily well-being and workplace effectiveness. Based in part on “Are You Fully Charged?” by Tom Rath. 

Managing Threat of Violence—Help your managers and human resources staff learn to proactively recognize the factors that contribute to violence in the workplace and what we can do to promote a safer environment.

The Mindful Leader: Move from Reaction to Intention—Identify opportunities to increase presence and awareness in how you live and lead, practice replacement behaviors for your common triggers, and develop authentic leadership by comparing your current behaviors to desired leadership traits.

Personal and Organizational Engagement—This presentation increases leaders’ awareness of factors that reduce engagement and shares research on effects of disengagement and loss of trust and confidence in leaders and organizations. It also offers ideas to re-engage.

The Power of Intention: Becoming The Leader You Want to Be—Would you like to lead with intention and greater purpose? This training, based on “Triggers” by Marshall Goldsmith, PhD, will help you overcome behavioral obstacles and elevate performance and results. Environmental triggers pull us toward behavior that is opposed to the person and leader we desire to be. Learn techniques to overcome behavioral obstacles.  

The Power of Less, but Better—This workshop, based on “Essentialism: The Disciplined Pursuit of Less” by Greg McKeown, will help you discern what is most important to make your highest contribution toward the things that really matter. Learn ways to make tradeoffs by saying “no” to what you determine to be non-essential and become less busy and more productive.

Substance abuse education

Substance Abuse Awareness: Reasonable Suspicion Training for Managers—This presentation strengthens managers’ awareness and understanding of substance abuse in the workplace. Learn how to approach situations in which substance abuse is suspected, and increase your understanding of substance abuse testing, reasonable suspicion documentation, and ongoing monitoring.

Well-being and life balance

Eldercare Part I: Resources for the Issues Facing Caregivers—This presentation includes a review of trends in caring for the elderly, what caregivers provide, types of care that are available, and resources to help manage this important role.  

Eldercare Part II: Legal Issues—An elder law attorney presents information, tips, and strategies on helping your loved one get the care they deserve while legally protecting your family's assets. Learn to determine if your elderly parent qualifies for financial assistance for nursing care, and whether having a power of attorney is something you as a caregiver should consider.

Eldercare Part III: Maintaining Stamina as a Caregiver—A significant challenge for many caregivers is how to assist an elderly person and still maintain their own energy. This presentation focuses on caregiver stamina and energy, recognizing “energy-depleting” behaviors, and what caregivers can do to “recharge.”

Enhance Physical Well-Being: The Role of Food, Exercise, and Sleep—Based in part on the book “Eat Move Sleep” by Tom Rath, this presentation addresses these three interconnected areas. Small decisions about how we eat, move, and sleep each day have tremendous impact on our lives in the present and future. Learn strategies to eat right, move more, and sleep better to improve daily energy, health, and longevity.

Enjoying the Holidays—Holidays create stress for many of us. Learn to de-stress for family gatherings, manage holiday tasks, take care of yourself, and focus on what is most meaningful to you this season.

Food and Mood—Over the past several decades, nutrition research has evidenced a positive relationship between diet and well-being. This presentation goes beyond the impact of what we eat on our physical health. We explore the immediate link between what we eat and our mood, energy level, and how we think.

Humor and Health—Could you be “humor-impaired?” Did you know that appropriate use of humor in the workplace can contribute to team bonding and lead to more creative solutions? Participants report a 30 percent average reduction in stress levels by the conclusion of this presentation, and 98 percent report what they learned will improve their overall stress management. Interactive, fun, and educational activities encourage experiential benefits of humor.

Improving Sleep and Rest—In 1900, Americans were getting nine hours of sleep per night, but today we average six to seven hours. According to research, up to 20 percent of adults have fallen asleep while driving. Learn strategies to enhance “sleep hygiene,” determine if we are getting enough sleep, and how to improve our quality of life and overall health by making small changes.

Living and Leading with Passion and Energy—Create the stamina needed to be your best every day and sustain high levels of engagement and well-being. This session is based in part on the book “Are You Fully Charged?” by Tom Rath. Learn the latest research on small choices that profoundly affect daily well-being and workplace effectiveness.

Personal and Professional Well-Being—An introduction to Tom Rath’s book, “Well Being.” This presentation highlights the Gallup research that revealed the five elements that contribute the most to our personal well-being. It’s loaded with many interesting facts that offer a different perspective on health and career and social, financial, physical, and community well-being.

Positive Psychology—Research shows that practicing positive psychology skills can produce optimal functioning, including more stable relationships, better resilience, and significantly better health. We include your “explanatory style,” learned optimism, and how pessimism and worry raise risk of certain illnesses.

Relaxation Training—Relaxation is effective in managing and ultimately preventing stress and anxiety. This experiential presentation teaches participants about the behavioral techniques of breath work, progressive muscle relaxation, and visualization.

Resilience—Ever wonder why people who encounter a similar challenge or crisis may have very different outcomes psychologically? Why do some people find it hard to continue to function, while others seem to become stronger and function amazingly well? This presentation is based on resilience research that explores the characteristics, thoughts, behaviors, and activities that can be incorporated into our lives to increase our resiliency.

Secrets to Working Well—This program introduces participants to the five elements of well-being and generates ideas that will enhance career, social, and/or community well-being. This program is often followed by on-site, one-on-one coaching.

Stamina and Managing Energy—Participants conduct their own “energy audit” developed by the Harvard Business Review, identify “rituals” that either energize or de-energize, and learn about the four wellsprings of energy and ways to manage and renew energy in healthy ways.

Stress: Out With the Anxious Brain—To better understand the fight or flight response and its impact on well-being, a better understanding of the nature of anxiety is needed. Content includes switching from threat to challenge, and ways to manage anxiety.

Tobacco Cessation—This interactive training is highly customizable and facilitated by a trained EAP coach. Participants learn the six stages of change, assess their current stage of change, and learn how to move to the next stage. Discover how habits and rituals are formed and learn strategies for change. Learn about nicotine addiction and nicotine replacement therapy options. Follow-up coaching is encouraged to increase success.

Understanding Behavior Change and Habits—This program addresses trends in well-being and what we have learned about helping people through the change process to get to where they want to be. We introduce new concepts in a compelling way, such as “Don’t let your brain boss you around,” “Upgrade old habits,” and “The importance of preparation."

Understanding Loss and Moving Forward—Events in our lives involving loss can give rise to strong emotions and troubling thoughts. Depending on our experience, these thoughts and emotions can overwhelm us, weaken our ability to function normally, and cause illness. Content includes effective stress management, accepting loss and change as a normal part of living, and ways to move forward.

Workplace effectiveness

Aligning Your Team in Challenging Times—Alignment with organizational and team goals is essential to ensuring efficiency and enhancing performance. Align your team by learning the neuroscience of leadership, the five accelerators, and the Organizational Change Adoption Path. Based on the book “Smart Tribes.”

Building a Thriving Mental Well-Being—Mental well-being is a dynamic state in which an individual develops their full potential. Learn a five-step model to achieve a state of thriving that includes working productively and creatively, building strong, positive relationships, fulfilling personal and social goals, and achieving a sense of purpose in society.

Business Interest of Managing Your Time in an Era of Hyper-Tasking—A review of the highly publicized term hyper-tasking, multi-tasking beyond the desktop invading every aspect of our lives. Content includes the impact of distraction on productivity, social consequences, and management strategies.

Conflict Management: Five Styles and Strengths and Weaknesses of Each—Participants take the Thomas-Kilmann Conflict Mode Instrument to identify their personal style when faced with conflict. Learn about the styles of managing conflict, positive and assertive communication, emotional and relational intelligence, and the benefits of collaboration. More in-depth conflict management workshops are also available.

Creativity and Innovation 101—This workshop helps participants understand the business case for more creativity and innovation in the workplace and introduces strategies to promote increased creativity and innovation.

Critical Incident Stress Management—The International Critical Incident Stress Foundation defines critical incident stress as an event that causes unusually strong emotional reactions and can possibly interfere with one’s ability to function normally. Talking with a professionally trained EAP facilitator can be effective to help people manage critical incident stress.

Culture vs. Strategy: The Unwritten Rules That Make Teams Successful—Who is on a team matters less than how the team members interact, structure their work, and view their contributions. Leverage five key dynamics to influence team norms and success. This presentation teaches how to establish a climate of interpersonal trust and mutual respect to gain accountability, productivity, and balance.  

Customer Service—How do customers form impressions of your team and your business? What can we do to improve? Research, communication tools, and interactive exercise are explored to create exceptional experiences for your customers. We’ll also share tips for communicating with upset or rude customers.

De-Cluttering—If you believe that outer order contributes to inner calm, this presentation is for you. This training includes a review of some of the de-cluttering myths and an introduction to several methods of managing time and projects more effectively and setting priorities. 

Diversity—This workshop is designed to help you increase awareness, promote a professional workplace, and relate to others with acceptance and appreciation.

Drama-Free Workplace—Based on the book “Reality-Based Workplace” by Cy Wakeman, this presentation teaches employees how to ditch the drama, focus on being successful, stay engaged, work in your own lane, and focus on thoughts and behaviors that produce positive team results. 

Emotional Intelligence—Ninety percent of our reactions are emotional and our emotions respond 400 times faster than our intellect. Research indicates that 80 – 90 percent of our success in school, work, and life is related to emotional intelligence. This presentation introduces five realms of EQ (self-perception, self-expression, interpersonal, decision making, and stress management) and strategies to enhance our EQ in each realm.

Employee Benefit Orientation—This presentation informs employees of their EAP benefit, including counseling services, telephonic and on-line services, reasons for utilizing the EAP, confidentiality, access, eligibility, and the benefit of seeking assistance early.

The Five Dysfunctions of a Team—Based on the book by Patrick Lencioni, this class has powerful messages for those who strive to be exceptional leaders by getting to the heart of why teams, even the best ones, often struggle. The model and the actionable steps can be used to overcome common hurdles so leaders build a cohesive, effective team.

Giving and Receiving Feedback—Feedback is essential for success in work and in life to help us unlock our potential to become better at work and in our personal relationships. The “no news is good news” approach actually promotes higher levels of disengagement than receiving negative feedback. Learn communication strategies for seeking feedback and practice emotional intelligence to listen to feedback without defensiveness and respond appropriately.  

Harassment Prevention—This presentation teaches participants to recognize and prevent or respond effectively to different types of workplace harassment that can negatively impact morale, productivity, and profitability as well as increase an employer’s liability or jeopardize an employee’s job.

Leveraging Your Team’s Strengths—When we know and utilize our strengths at work, engagement, energy, and job satisfaction increase. With the use of a validated strengths assessment, attendees learn their individual strengths. Your trainer will create a team DNA and focus discussion and activities on ways to leverage your team’s strengths moving forward. A reasonable fee applies per assessment.

Making the Most of Your Time—This presentation introduces best practices from well-known experts including David Allen, Brian Tracy, and Stephen Covey. Learn ways to prioritize projects more effectively, manage interruptions, get organized, and set goals.

Mindfulness: Move from Reaction to Intention—Assess your current level of mindfulness, identify opportunities to increase presence and awareness, and practice replacement behaviors for your common triggers.

Multi-Generational Workplace—For the first time in history, there are four distinct "generations" in the workplace. What do traditionalists, baby boomers, Generation X, and Generation Y have in common and how are they different? Participants learn more about each generation and focus on appreciating strengths each brings to the workplace.

The Power of Less, but Better—This workshop, based on “Essentialism: The Disciplined Pursuit of Less” by Greg McKeown, will help you discern what is most important and make your highest contribution toward the things that really matter. Learn ways to make trade-offs by saying “no” to what you determine to be non-essential.

The Power of Motivation—Based on Dan Pink’s book, “Drive: The Surprising Truth about What Motivates Us.” Pink has found the keys to motivation within the elements of autonomy, mastery, and purpose. Examine these elements and learn strategies to position individual motivations into actions to work smarter and live better.

Powerful Questions for Change—The traditional approach to change is to look for what is broken, diagnose the problem, and find a solution. This training is based on utilizing Appreciative Inquiry, an exciting change management approach that engages participants to focus on making positive contributions to the team or organization by looking for what works using specific powerful questions, describing where the team wants to be, and creating a new positive energy to get there. The best outcomes for this innovative strategy are accomplished when teams are committed to scheduling several sessions with a facilitator so action plans can be created to help them get from where they currently are to where they want to be.

Problem Solving Made Simple—There are many approaches for solving complicated problems. This interactive training is designed to teach five basic steps based on how our brain naturally attempts to solve problems. Leaders, teams, and all employees can use these skills in the workplace to increase productivity, creativity, and teamwork.

Professionalism—Learn how to project confidence, competence, and credibility to enhance your professional presence and increase the impact of first and ongoing impressions. Leverage results from the National Professional Survey on the most professional qualities and the greatest challenges with professionalism today. Material will also cover how to enhance your phone, email, text, and social media etiquette.

Resilience During Times of Organizational Change—This presentation focuses on developing personal resiliency during times of change. Learn to develop effective strategies and new thinking to adapt to new realities.

Respect and Civility—Is respect earned or should it be automatically given? Learn about the principles that promote respect in the workplace—equality, accepting differences, and appreciating diversity. This presentation also includes vignettes for discussion designed to educate and remind employees and leaders of their organization’s specific policies related to respect.

Team Building—What are the advantages of being on an effective, collaborative team and the factors required to truly function as a team? Participants learn elements of effective teams and discuss how to communicate during conflict. A team assessment can be conducted that may be used to develop a strategic plan around increasing team cohesion.

Transformational Conversations—What is a transformational conversation? Learn the principles that make conversations more inclusive by welcoming diverse points of view to improve decisions, and learn ways to stop emotions from impeding communication.

Trust—This presentation identifies the importance of trust in the workplace, provides different perspectives on how trust is earned, helps employees and leaders recognize how they either promote or discourage trust, and creates insights into this complex emotional and behavioral issue.

Learn more

To learn more about the effective professional resources at Saint Luke’s LIFEWISE or to inquire about a customized topic, call 816-931-3073 or 800-327-1223, or email LIFEWISEinfo@saintlukeskc.org.